Developing a Digital and Complementing Human Strategy for a Financial Service Provider

Over the course of several months, a team and I contributed to the digital strategy of a leading German financial services provider. The company’s successful current business model is heavily based on professional face-to-face consulting for private customers. In the

Designing a Checking Account Experience for Students

I designed and facilitated an innovation process for a German bank to create a new checking account experience. The project included: 1. An intense scoping workshop to harvest existing hypotheses and survey the competitor landscape. 2. More than ten in-depth interviews with students

How Would you Explain the Present to People from the Year 2000?

In a recent foresight workshop, I was looking for a format that helps teams find a crisp summary of their perception of digitalization. Obviously not a very small topic, so we came up with a little prompt that turned out

Experience Day on the Past, Present and Future of Digitalization

Designed and moderated an experience about the digital future for a team from a global agency. The structure led participants through comparing past and present and then generating visions for the future of digitization in various industries. Here’s a sketch

Redesign how Craftsmen get Hired

I designed and moderated an innovation workshop focussing on how to improve the experience of craftsmen getting hired. (HPI Academy)